Corporate Catering Sales: A Catering Sales Team for Your Restaurant

FlashCater acts as your catering sales team. We find the offices near you, win the first order, and follow up until it becomes a standing account. $400 a month, no commission. Here is the strategy and what is included.

Seth KramerCo-Founder, FlashCater7 min read

You have the food and the kitchen. What you don't have is someone whose job is to call the law firm two blocks away, drop off a sampler at the medical building, and follow up with the office that ordered last month. So corporate catering stays at a few orders a month from whoever happens to find you, and the one office that did order twice never became the account it could have been.

FlashCater is that person. We act as your catering sales team: we build the list of offices near you, win the first order, and follow up until it becomes a standing account. $400 a month, no commission, month to month.

Lead system

How catering leads become repeat accounts

01

Find

Office and local business prospects

02

Reach

Outreach, search, and in-store promotion

03

Convert

Clear offer, direct order path, fast follow-up

04

Repeat

Reorder reminders and account tracking

The catering strategy we run

Corporate catering is an accounts business. The money isn't in a $500 order but in the office that places a $500 order twice a month for two years, and everything we do is built around getting to that point:

  1. Pick the right buyers. Offices, clinics, schools and firms within your delivery radius, with 20 or more people on site and a reason to feed them: meetings, trainings, staff who can't leave for lunch.
  2. Make the offer easy to say yes to. Three to five packages priced per person, a stated minimum and lead time, a way to order without a callback.
  3. Win the first order. Email, call, sampler drop-off, first-order offer. Four weeks, six touches, from a named person on your behalf.
  4. Turn it into an account. Same-day check-in, a reorder prompt two weeks later, a standing-order offer at 30 days.

What is included for $400 a month

What we doFor corporate accounts, that means
Prospect list100+ businesses within your delivery radius, scored by size, distance, reason to order and whether we can name the buyer
OutreachEmail, phone and drop-off materials to the office manager or assistant who orders, 150+ touches a month
Lead handlingEvery inquiry answered the same day and passed to you with headcount, date, contact and notes
In-store materialsCounter cards and bag inserts, because your regulars work at the offices we're calling
Catering packagesIf you don't have office-friendly packages, we build them from your regular menu
Ordering pageA branded catering ordering page with per-person pricing and a date picker, or we integrate with Toast, Square or your site
Account follow-upThe post-order sequence below, run for every buyer, plus win-back emails at 60 days
CRM and reportingEvery account tracked: contact, headcount, preferences, last order, next touch. Monthly report on contacts, replies, first orders and repeat orders.

Not included: delivery and the food.

How an office becomes an account

This is the part most restaurants skip, and it's where the revenue is. Here's the cadence we run after every corporate order:

WhenTouchPurpose
Same dayText or email"Did everything arrive on time and as expected?" Catches problems before they cost the account.
Day 3EmailThank you and one question: what would you change? Preferences go in the CRM.
Day 14Email"Next meeting coming up? Here's your last order, one click to repeat."
Day 30Call or emailOffer a standing order for their recurring meeting. One email to change the headcount.
Day 60, no reorderEmailWin-back with a package they haven't tried and a small incentive.
After three ordersAskReferral to a neighboring office, with a credit on their next order.
QuarterlyEmailSeasonal packages. Holiday catering reminder the first week of November.

We save what we learn about every account, headcount, dietary needs, who to call at the front desk, delivery instructions, which package they liked, so the next time they order it's one message. That's the difference between an office that ordered once and an account.

Growth flywheel

How one catering order can lead to the next

1

Awareness

Local buyers learn you cater.

2

First order

The package and order path feel easy.

3

Account notes

Preferences and order history are saved.

4

Follow-up

The buyer gets useful reorder prompts.

5

Reorders

Repeat demand funds more outreach.

What we need from you

  1. Approve the packages, per-person pricing, minimums, lead time and delivery radius we draft. One call.
  2. Send your menu, a few photos of real group orders, and your logo.
  3. Name one person who receives order details and gets them to the kitchen.
  4. Reply the same day when a buyer wants to talk to the restaurant. We handle the first response; the close comes from you.
  5. Tell us how each order went. Late, short, perfect. It feeds the follow-up.

The first 30 days

Week 1. We map the businesses near you, build and score the list, draft the offer if needed, set up ordering, and write the outreach emails, call script and printed menu.

Weeks 2 to 3. Outreach starts and in-store materials ship. First replies and sampler requests.

Weeks 3 to 4. We keep working the list and start the follow-up sequence on every order. First new orders usually land here. You get your first monthly report.

Most restaurants see first orders within two to four weeks. Standing accounts take two to three months, because they depend on second and third orders.

Where marketplaces fit

If you get corporate orders through ezCater today, keep the ones that are profitable. The buyer's contact details stay with the marketplace, so those orders can't become accounts on their own. We build the direct channel next to it and move the repeat business to you. Our ezCater fee breakdown shows what that repeat business costs you now.

Channel comparison

What changes when catering orders are direct

Factor
Direct channel
Marketplace
Customer data
Usually owned by the restaurant
Often controlled by the marketplace
Follow-up
Can be added to reorder campaigns
May be limited or unavailable
Margin
No marketplace commission on the order
Commission can reduce profit
Brand control
Uses the restaurant offer and order path
Often appears beside competitors

Pricing and terms

$400 a month, flat. No commission, no setup fee, month to month, cancel anytime. Multi-location pricing on a call.

The full service is described on the increase catering sales page. If you want to run this yourself, the templates and the weekly plan are in our guide to growing a catering business.

See which offices near you we would go after first.

The free audit maps the businesses in your delivery radius, your local competition and the accounts worth pursuing. No obligation.

Get my catering audit

Common questions

What does a catering sales team actually do?

It builds a list of businesses near the restaurant that order food for groups, contacts the person who places those orders, wins a first order, and follows up until that office reorders on a schedule. FlashCater does all of that for restaurants for $400 a month, without adding headcount or paying commission.

What is a good catering strategy for a restaurant?

Target offices, clinics and firms within your delivery radius, sell three to five packages priced per person, make ordering possible without a callback, and follow up after every order. The goal is standing accounts that order monthly, not one-off events. That's the strategy we run.

How do restaurants get corporate catering accounts?

By reaching the office manager or executive assistant who orders lunch, with a short email, a call, a drop-off sampler and a first-order offer over about four weeks. First orders usually land in two to four weeks. Accounts form over two to three months as the follow-up produces second and third orders.

How much does corporate catering sales cost with FlashCater?

$400 a month, flat. No commission, no setup fee, month to month, cancel anytime.

What is a corporate catering account worth?

An office that orders a $400 lunch twice a month is worth close to $10,000 a year. Ten accounts like that is a catering business. That's why our follow-up work is built around the reorder, not the first sale.

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