Outsourced Catering Sales and Marketing for Restaurants

Outsourced sales for your food business: FlashCater does the prospecting, outreach and follow-up a catering sales hire would do, with no commission. What it replaces, what it costs, and what we need from you.

Seth KramerCo-Founder, FlashCater7 min read

You've thought about hiring someone to sell catering. Then you did the math: $60,000 or more a year, a few months before they know the offices around you, and a salary you pay whether the orders show up or not. So the job stays with you, it gets done in the gaps between service, and that means it doesn't get done.

FlashCater is outsourced sales and marketing for your food business. We do the prospecting, outreach, in-store promotion and follow-up a catering sales hire would do, with pricing discussed on a call. No commission, no contract, and outreach is live within two weeks.

Hiring a catering sales manager vs FlashCater

In-house catering sales hireFlashCater
Cost$60,000 to $80,000 a year, plus benefits and payroll taxDiscuss pricing on a call
CommissionOften a cut of catering sales on top of salaryNone
Time to startWeeks to recruit, months to learn your marketOutreach live in two weeks
CommitmentEmployment contract, severance if it doesn't workMonth to month, cancel anytime.
Design and printed materialsSeparate vendorsIncluded
Ordering and CRMNot includedIncluded, or we integrate with Toast, Square or your site
Coverage when they're outNoneContinuous
When it makes senseCatering is already a large share of revenue and needs a full-time ownerCatering is a few orders a month and you want it to become a channel

A hire is the right call once catering is big enough to need a full-time person managing it. Until then, discuss the scope of outsourced support before committing to a hire.

Channel comparison

What changes when catering orders are direct

Factor
Direct channel
Marketplace
Customer data
Usually owned by the restaurant
Often controlled by the marketplace
Follow-up
Can be added to reorder campaigns
May be limited or unavailable
Margin
No marketplace commission on the order
Commission can reduce profit
Brand control
Uses the restaurant offer and order path
Often appears beside competitors

What is included

What we doWhat it replaces
Prospect listThe sales hire's first month: 100+ businesses in your delivery radius, scored by size, distance and reason to order
OutreachTheir daily work: email, phone and drop-off materials to the buyers at those businesses, 150+ touches a month, from a named person on your behalf
Lead handlingThe phone that goes unanswered during lunch: every inquiry answered the same day and passed to you with the details
In-store materialsThe designer and the print shop: counter cards, table tents and bag inserts shipped to you
Catering packagesThe menu consultant: office-friendly packages and per-person pricing built from your regular menu, if you need them
Ordering pageThe web developer: a branded catering ordering page, or integration with Toast, Square or your existing site
Follow-upThe part a hire skips when service gets busy: post-order check-ins, reorder reminders and win-back emails on a schedule
CRM and reportingThe spreadsheet nobody updates: every prospect, lead and order tracked, with a monthly report

Not included: delivery and the food.

What we need from you

  1. Approve the packages, per-person pricing, minimums, lead time and delivery radius we draft. One call.
  2. Send your menu, a few photos of real group orders, and your logo.
  3. Name one person who receives order details and gets them to the kitchen.
  4. Reply the same day when a buyer wants to talk to the restaurant. We handle the first response; the close comes from you.
  5. Tell us how each order went, so the follow-up is accurate.

If your team can't do those five things, outsourcing won't work either, and we'll say so on the first call.

The first 30 days

Week 1. We map the businesses near you, build and score the list, draft the offer if needed, set up ordering, and write the outreach emails, call script and printed menu.

Weeks 2 to 3. Outreach starts and in-store materials ship. First replies and sampler requests.

Weeks 3 to 4. We keep working the list and following up. First new orders usually land here. You get your first monthly report: contacted, replied, ordered, pipeline.

30-day plan

A simple first month for catering growth

Week 1

Fix the offer

Clarify packages, minimums, lead time, and direct ordering.

Week 2

Build the list

Map offices, medical groups, schools, and local business buyers.

Week 3

Launch demand

Start outreach, in-store promotion, and first-order offers.

Week 4

Follow up

Respond to leads, reactivate past buyers, and report early signals.

Most restaurants see first orders within two to four weeks. A steady pipeline of repeat office accounts takes two to three months. We build for the repeat: an office ordering a $400 lunch twice a month is worth close to $10,000 a year.

Who this is for

Restaurants that already do some catering, or want to, and don't have anyone with five spare hours a week to grow it. Fast-casual, BBQ, Mediterranean, delis, sandwich shops and Mexican restaurants are strong fits because their food travels well and offices order it repeatedly.

It isn't for restaurants that can't fulfill a 30-person order on a day's notice yet. Fix operations first. Our catering operations guide covers it.

Pricing and terms

Discuss service pricing on a call. No commission, no setup fee, month to month, cancel anytime. Multi-location pricing on a call.

The full service is on the increase catering sales page. If the account-building side is what you care about most, see corporate catering sales.

See what we would do for your restaurant first.

The free audit maps the businesses near you, your local competition and where catering demand is leaking. No obligation.

Get my catering audit

Common questions

What is outsourced sales for a food business?

A company outside your restaurant does the prospecting, outreach and follow-up that a sales hire would do. For catering, that means building a list of nearby offices, contacting the buyers, winning first orders and following up for reorders. FlashCater does this for restaurants with no commission.

How much does outsourced food sales and marketing cost?

FlashCater pricing is discussed on a call, with no commission, no setup fee and no contract. A catering sales manager costs $60,000 to $80,000 a year plus benefits, and most agencies start around $2,000 a month.

Is outsourcing catering sales better than hiring?

For most independent restaurants, yes. A hire needs weeks to recruit, months to ramp, and a salary whether or not orders come in. Outsourced sales starts in two weeks, costs a fraction, and can be cancelled month to month. Hire once catering volume justifies a full-time person.

How quickly does outsourced catering sales produce orders?

Most restaurants see their first new catering orders within two to four weeks of outreach starting. A steady pipeline of repeat office accounts typically takes two to three months.

Do we lose control of our customers if we outsource sales?

No. Every prospect, lead and account lives in a CRM you can see, orders come through your own ordering page or POS, and we never take a cut. Unlike a marketplace, the customer relationship is yours.

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